Contact Us

Thank you for visiting Spinko. We value your feedback, questions, and suggestions. This page outlines how you can contact us and clarifies what we can, and cannot, assist you with. Please read the following information carefully to ensure your query is directed appropriately.

Spinko is an independent review and affiliate website dedicated to providing honest and comprehensive evaluations of online gambling brands. We are NOT an online casino or sportsbook operator. We do not host games, manage player accounts, process financial transactions, or hold any player funds. Our purpose is to offer unbiased reviews, comparisons, and information to help you make informed decisions about online gambling platforms. We are separate entities from the operators we review.

We are happy to assist with inquiries directly related to the content and operation of the Spinko website. This includes:

• Feedback on our reviews or articles.
• Suggestions for new brands or topics you would like us to cover.
• Reporting inaccuracies or outdated information on our site.
• General questions about our review methodology.
• Partnership or advertising inquiries.
• Technical issues experienced while using the Spinko website.

For these types of inquiries, please use the contact form provided on our site, or email us at our general contact address.

As an independent review site, Spinko cannot provide customer support for any online casino or sportsbook. We do not have access to operator systems or player account information. Therefore, we cannot assist with:

• Player account issues, including login problems or account closures.
• Deposit or withdrawal queries, including processing times or failed transactions.
• Bonus terms and conditions, or issues related to bonus activation or wagering.
• Game fairness, technical glitches within games, or specific game rules.
• Verification (KYC) processes or document submissions.
• Any form of financial transaction or dispute resolution between a player and an operator.

For any of the above, you must contact the specific online casino or sportsbook directly through their official customer support channels.

If you are experiencing problems with your player account, deposits, withdrawals, bonus claims, or any other operational aspect of an online casino or sportsbook, you must contact that specific operator's customer support team. They are the only entity with access to your account details and the authority to resolve such issues. Spinko has no ability to intervene or assist with these matters. Please refer to the respective operator's website for their contact information, which typically includes live chat, email, and sometimes phone support.

For all legal inquiries pertaining to Spinko, including regulatory compliance, data protection, or contractual matters, please direct your correspondence to our dedicated legal department. We commit to reviewing all legal communications promptly. Our operations adhere to relevant data protection regulations, including GDPR, ensuring the lawful processing and protection of personal data. Please send all legal correspondence to: [email protected]

Spinko respects intellectual property rights. If you believe that any content on our website infringes upon your copyright or other intellectual property rights, please send a formal DMCA (Digital Millennium Copyright Act) takedown notice or a detailed copyright infringement claim. Your notice should include specific identification of the copyrighted work, identification of the infringing material on our site, your contact information, and a statement that you have a good faith belief that the use is not authorized. Please send all DMCA and copyright inquiries to: [email protected]

Spinko is committed to promoting responsible gambling. While we do not operate gambling services, we strongly advocate for safe play. If you or someone you know is struggling with gambling-related issues, please seek assistance from professional organizations. We cannot provide direct support for problem gambling, but we encourage you to consult resources such as GamCare, BeGambleAware, or similar national helplines. These organizations offer confidential advice and support.

We endeavor to respond to all legitimate inquiries directed to Spinko as quickly as possible. Our typical response time for general website-related queries is within 2-3 business days. Legal and DMCA inquiries are handled with priority and typically receive a response within 1-2 business days. Please note that inquiries submitted outside of our operating hours or during public holidays may experience a slight delay. We appreciate your patience and understanding.