Get in Touch
We appreciate your interest in Spinko. Your feedback, questions, and inquiries are important to us. Please use the relevant sections below to direct your communication appropriately. This ensures that your message reaches the correct department and receives a timely response.
Before contacting us, please carefully read the sections outlining what we can and cannot assist with. This will help clarify the nature of our operations and prevent unnecessary delays.
Who We Are (Independent Review Site)
Spinko is an independent affiliate and review website specializing in online gambling brands, including casinos and sportsbooks. We provide unbiased reviews, comparisons, and information to help users make informed decisions. It is crucial to understand that we are not an online casino or sportsbook operator. We do not host any gambling games, hold player accounts, process deposits or withdrawals, or manage any financial transactions related to online gambling.
Our role is strictly informational and advisory. We act as a guide, offering insights into various operators based on our research and experience. We do not have direct affiliations with specific operators beyond our affiliate partnerships, which allow us to earn a commission when users sign up through our links, at no extra cost to the user. This relationship does not compromise the independence or objectivity of our reviews.
What We Can Help With
As an independent review site, Spinko can assist with the following types of inquiries:
- Feedback on Our Reviews and Content: If you have suggestions for improving our reviews, spot inaccuracies, or wish to provide general feedback on the content published on Spinko, we welcome your input.
- Corrections and Updates: Should you find outdated information or errors on our website, please inform us so we can investigate and make necessary corrections promptly.
- Partnership and Advertising Inquiries: For businesses interested in potential advertising opportunities, collaborations, or partnership discussions with Spinko, please reach out.
- General Information About Our Website: Questions regarding the functionality of the Spinko website, our review methodology, or our editorial policies.
What We Cannot Help With
To reiterate, Spinko is not an online gambling operator. Therefore, we cannot assist with any issues directly related to player accounts or transactions with online casinos or sportsbooks. Please do not contact us regarding the following:
- Player Account Issues: We cannot access, manage, or provide support for your personal accounts with any online casino or sportsbook. This includes account creation, login problems, account verification (KYC), or account closures.
- Deposit and Withdrawal Problems: We have no access to financial systems of gambling operators. We cannot process deposits, facilitate withdrawals, track transaction statuses, or resolve payment disputes.
- Bonus Disputes: We cannot intervene in disputes concerning bonuses, promotions, or wagering requirements offered by online gambling sites.
- Game Malfunctions or Fairness: Issues related to specific game outcomes, software glitches, or concerns about game fairness must be directed to the operator hosting the game.
- Customer Support for Operators: We do not provide live chat, phone support, or email support for any online casino or sportsbook. Each operator has its own dedicated customer service channels.
- Holding Funds or Payouts: Spinko does not hold player funds, process winnings, or make payouts of any kind.
Account, Deposit and Withdrawal Issues
For any issues pertaining to your personal account with an online casino or sportsbook, including but not limited to account verification (KYC), login difficulties, deposit failures, withdrawal delays, bonus terms, or general gameplay inquiries, you must contact the customer support team of that specific online gambling operator directly. They are the only entity with access to your account information and the authority to resolve such matters. Spinko has no access to your personal data held by these operators and cannot act on your behalf.
Legal Inquiries
For all legal inquiries concerning Spinko, including but not limited to contractual matters, regulatory compliance, or other legal notices, please contact us via the dedicated legal email address provided below. We request that all legal communications be clearly stated and include all relevant documentation.
Email: [email protected]
DMCA and Copyright Takedowns
Spinko respects intellectual property rights. If you believe that any content published on our website infringes upon your copyright or intellectual property, please send a formal DMCA takedown notice or copyright infringement claim to the dedicated email address below. Your notice should include:
- Identification of the copyrighted work claimed to have been infringed.
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Your contact information, including your name, address, telephone number, and email address.
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Email: [email protected]
Responsible Gambling Resources
While Spinko does not operate gambling services, we are committed to promoting responsible gambling. If you or someone you know is struggling with gambling addiction, we strongly encourage you to seek assistance from professional organizations. We can provide general information about responsible gambling practices and direct you to reputable resources. However, for direct support or counseling, please refer to specialized helplines and support groups in your jurisdiction. These organizations offer confidential help and practical advice.
Response Times
We endeavor to respond to all legitimate inquiries as quickly as possible. Our typical response time for general feedback and content-related questions is within 3-5 business days. Legal and DMCA inquiries will be handled with priority and addressed according to the urgency and complexity of the matter. Please note that inquiries sent to the incorrect department may experience delays as they are rerouted internally. We appreciate your patience and understanding.

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.